Data We Collect From You
In order to operate the Peerpack Platform and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the Peerpack Platform) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, zip code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). We will also collect the contact information of Your friends, if You choose to connect Your contacts and address book information with Peerpack and Your login credentials to Your social network accounts, such as Facebook and Twitter, if You choose to connect those accounts with your Peerpack account. You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories:
- “non-public information”, which consists of ride transaction information and one-on-one communications between You and other users of the Peerpack Platform; and
- “public information”, which consists of all other demographic information.
Please note that nowhere on the Peerpack Platform do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.
How We Use Personal Information
We use Your email address and Your other personal information to help Us efficiently operate the Peerpack Platform, to contact You in connection with Your transactions and other activities on the Peerpack Platform (including, but not limited to, confirmation emails, or important news that could affect Your relationship with Peerpack), to forward package information to You from other Users, and to forward package information from You to other Users. We use Your contact information to find and connect with Your friends (when instructed by You). These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.
To operate the Peerpack Platform, including processing Your transactions and supporting Your activities on the Peerpack Platform, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide Us with support services such as email origination, receipt or support services, customer relationship management services, and package fulfillment. We require these entities not to use Your information for any other purpose.
How to Edit Your Information
Peerpack provides You with the ability to access and edit Your personal information. To update Your personal info, click Settings in the Peerpack menu. There You can view, update and correct Your account information.
So that We can protect the integrity of sensitive data, there are certain pieces of information, such as Your age, that You cannot alter Yourself.
Our databases automatically update any personal information You edit in Your profile, or that You request We edit. Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of Peerpack upon submission. Keep this in mind if You decide to communicate personal information through any of these applications.
Peerpack provides Users the opportunity to opt-out of receiving communications from Us and Our partners at the point where We request information about the visitor. Peerpack gives Users the option to remove their information from Our database, to not receive future communications or to no longer receive Our service.
Special Cases in Which We Share Personal Information
Our Security Precautions
Your Peerpack Profile is password-protected so that only You and authorized Peerpack employees have access to Your account information. If You have registered for Peerpack using Facebook Connect, then Your login and password shall be the same as Your Facebook login and password. In order to maintain this protection, do not give Your password to anyone. Peerpack staff will never proactively reach out to You and ask for any personal account information, including Your password. If You share a computer, You should sign out of Your Peerpack account and close the browser window before someone else logs on. This will help protect Your information entered on public terminals from disclosure to third parties.
Peerpack has security measures in place to protect against the loss, misuse and alteration of the information under Our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which You reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in Your country or jurisdiction.
If You have any questions about this privacy statement, the practices of Peerpack, or Your dealings with Peerpack, You may contact Us at www.peerpack.com.